To order just click on the basket icon on the page of the book(s) you want, then select your country, then click on update quantities. Please make sure you select the correct country, the site defaults to the UK (it has to default to somewhere!) to avoid delays. The carriage charge will calculate automatically and you can then proceed to the secure payment Worldpay page. DON'T press 'Manual Payment' unless you are sending a cheque or placing a credit trade order, some customers have thought that this enables you to enter card or Paypal details but it actually shuts those off, if paying by those methods follow the screens through to the secure Worldpay page.
Paying by Cheque or postal order
Some customers prefer to pay using cheque or postal order, you can place the order via the web site selecting 'manual' for payment. Please make these payable to Capall Bann Publishing Ltd. Due to bank charges and rules, cheques have to be drawn on a UK bank and in Sterling. Money orders from abroad are also welcome. An order can be placed online and the cheque/postal order posted in, or a written order with the cheque is fine too.
Paypal payments can be made via the Worldpay secure page linked to our web site, or you can pay us directly via Paypal using our email address firstname.lastname@example.org. To order via Worldpay select the 'credit card' option on the basket page, you will then be taken through to the Worldpay site where the Paypal logo will appear. You can also email an order directly to us and pay via Paypal directly using our email address email@example.com.
Although the on-line order form says the prices include VAT, this is just to get around an oddity in the Worldpay system. There is no VAT on books in the U.K. and the prices here are the same as in our printed catalogue, however if we tell the system that the prices exclude VAT it insists on incorrectly adding 20%. All orders are sent out with an invoice which correctly states the VAT classification for books is 'exempt'
Credit card or Paypal orders can be placed by phone, email or letter. To place a credit card order by phone, please let us have your card number, issue and expiry dates and the full address registered with your credit card, together with a phone or email number. Cheques and postal orders are of course still fine too!
All titles are available unless not priced. If a title does not display a price it means it is not yet in print, this way we can give information on forthcoming titles while avoiding charging for books we can't send out straightaway. We will gladly let you know when particular titles come out.
The Online Ordering System accepts Paypal, credt and debit cards (Visa, Mastercard, Maestro, Switch, but not Diners Club or American Express.
Refunds will be given at the discretion of the management.
Cheque /P.O./Money Orders are of course still very welcome!
ORDERS ARE USUALLY SENT OUT BY RETURN
Capall Bann Publishing is an independent, family run book publisher specialising in a range of over 300 Mind Body Spirit titles. We are different from the majority of publishers because we are really involved in the topics we publish - we understand and care about the contents of our books.
We sell via shops and other outlets and by direct mail order. We supply shops directly and also have specialist distributors both in the UK and abroad - currently Australia, New Zealand, South Africa and the USA.
Don't forget the site search facility makes finding details on titles a lot easier, you can also search by author name.
If you have any queries, please get in touch - firstname.lastname@example.org